Privacy Policy

Account information: When you register, we collect your email address and a hashed password. A username is automatically generated. We do not collect your full name or phone number unless you provide them voluntarily in a support ticket.

Order data: We store the social media links and quantities you submit with each order, along with order status, provider responses, and transaction history, in order to fulfil and support your orders.

Payment data: Top-up amounts, timestamps, and payment references are stored. The specific data varies by payment method, for Paynow this is a transaction reference; for manual methods (EcoCash, OneMoney, InnBucks, bank transfer) this is the reference you provide when submitting payment. We do not store card numbers, mobile money PINs, or bank account credentials. Payments via Paynow are processed directly by Paynow and subject to their privacy policy.

Referral data: If you join via a referral link, we store a reference linking your account to the referring user in order to attribute referral rewards correctly.

Usage data: Standard server logs including IP addresses, browser type, and pages visited may be collected for security and performance monitoring. We do not use this data for advertising.

Your data is used to: create and manage your account; process orders and payments; calculate and credit referral rewards and promotional bonuses; provide customer support; send transactional emails related to your account and orders; and improve the Service. We do not sell your data or use it for advertising.

We share minimal data with third parties only as required to operate the Service:

Service delivery: Your order link and quantity are shared with our infrastructure partners to fulfil your orders. These partners are bound by confidentiality and only receive the data necessary to process your order.

Payment processors: Paynow receives transaction data for card and mobile money top-ups. For manual payment methods, no external processor is involved, payments are verified by us directly.

We do not sell your personal data or share it with advertisers.

We retain your account and order data for as long as your account is active. If you request deletion of your account via a support ticket, we will delete your personal data within 30 days, except where retention is required by law or for fraud prevention. Wallet transaction records may be retained longer for financial record-keeping purposes.

Your data is stored on secure cloud infrastructure with encryption at rest and in transit. Passwords are hashed and never stored in plaintext. Access controls ensure each user can only access their own data. API keys are stored as one-way hashed values and cannot be retrieved after creation.

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us via the Support ticket system. We will respond within 30 days.

We use a minimal session token to maintain your login state. No third-party tracking cookies, advertising pixels, or analytics scripts are used on this platform.

We may update this Privacy Policy from time to time. The updated date at the top of this page reflects the most recent revision. Continued use of the Service after changes constitutes acceptance.